Front-End Dept Lead - Elevate Customer Experience, Flexible Schedule

PGA TOUR Superstore, co; Northbrook (IL); On-site; USD 24,719 - 35,206; Full time

Job summary

PGA TOUR Superstore in Northbrook, IL is seeking an Front End Department Head to lead Club Services and Front-End operations. You will guide associates, ensure a warm greeting, and optimize traffic flow while upholding merchandising standards and service quality.

The role requires a High School Diploma (or equivalent) and preferred retail experience, with flexibility to work evenings, weekends, and holidays. Stand/walk for long periods and lift up to 30 lb as needed.

Qualifications

• Strong communication and cross-functional coordination skills.
• Basic computer skills including MS Outlook and Office Suite.
• Ability to stand for extended periods and lift up to 30 lb.

Responsibilities

• Oversee Club Services and Front-End operations to deliver a premier customer experience.
• Provide on-floor leadership, direct tasks, and mentor associates.
• Conduct weekly department walks with the Sales and Service Manager.
• Maintain store merchandising standards and ensure clean, organized Front-End areas.

Skills

Communication

Interpersonal skills

MS Office

Accountability

Organization

Leadership

Retail mindset

Education

High School Diploma or equivalent

Retail experience preferred

Job description

PGA TOUR Superstore in Northbrook, IL is seeking an Front End Department Head to lead Club Services and Front-End operations. You will guide associates, ensure a warm greeting, and optimize traffic flow while upholding merchandising standards and service quality.

The role requires a High School Diploma (or equivalent) and preferred retail experience, with flexibility to work evenings, weekends, and holidays. Stand/walk for long periods and lift up to 30 lb as needed.