Part-Time Front Desk Associate (Weekends/ Mornings)

FirstService Residential; West Palm Beach (FL); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Full benefits

Paid time off

401(k) with company match

Job summary

FirstService Residential in West Palm Beach, FL is seeking a Front Desk Associate for weekend shifts. The role involves greeting residents, managing access controls, and coordinating with service providers while maintaining logs and emergency procedures.

Strong communication and multitasking are essential. Qualifications include a high school diploma or equivalent and 2–3 years in business settings; bilingual skills are a plus.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Greet residents and direct guests and invitees.
• Monitor Emergency Response System.
• Control and monitor Electronic Security Control Systems.
• Respond to emergencies in a timely and efficient manner.
• Maintain daily log, records, and forms.
• Ensure a safe and secure environment throughout the building/property.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

High school diploma or equivalency

College level courses in business or hospitality

Tools

Information system software

Job description

Description

Location: West Palm Beach, FL 33407 (Off of Flagler)

Pay: $21 – $22/hr

Schedule: Saturday and Sunday 7:00am to 3:00pm

Job Overview:

As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.

Your Responsibilities:

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills & Qualifications:

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
  Strong customer service, communication and interpersonal skills required.

Physical Requirements:

• Ability to lift 30 — 50 lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to quickly and easily navigate the property/building as required to meet the job functions
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

What We Offer:

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Automated Employment Decision Tool (AEDT) Usage:

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed:

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations:

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [email protected].

Requesting Information About the AEDT – NYC Local Law 144:

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [email protected]; we will respond in accordance with Local Law 144, within 30 days.