Part-Time Front Desk (Overnight/ Thurs & Fri)

FirstService Residential; West Palm Beach (FL); On-site; USD 26,174 - 27,552; Part time

Job summary

A property management company in West Palm Beach, FL is looking for a Part-Time Front Desk Associate. This entry-level position requires strong communication and customer service skills, with responsibilities including checking guests in and out and monitoring security systems. Ideal candidates will have a high school diploma and prior customer service experience. Pay ranges from $19 to $20 per hour, with a schedule of Thursday and Friday nights.

Qualifications

• 2-3 years of business experience preferred.
• Strong customer service and interpersonal skills required.
• Effective written and verbal communication skills.

Responsibilities

• Work independently as a Front Desk Associate.
• Greet residents and check guests in/out.
• Monitor electronic security control systems.
• Respond to emergencies and provide assistance.

Skills

Customer service

Communication

Time management

Detail-oriented

Education

High school diploma or equivalency

Business or hospitality courses

Job description

Part-Time Front Desk (Overnight/ Thurs & Fri)

3 days ago Be among the first 25 applicants

Location: Palm Beach, FL 33480

Pay Range: $19- $20/hr

Schedule: Thurs & Fri 11pm - 7am

Job Responsibilities

Essential Duties:

As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detail-oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.

Additional Duties

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Supervisory Responsibilities

N/A

Education & Experience

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.

Knowledge, Skills & Proficiencies

• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Tools & Equipment Used

N/A

Physical Requirements & Working Environment

• Ability to lift 30 – 50 lbs.
• Work in an upright standing or sitting position for extended periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of spoken and written word.
• Ability to quickly and easily navigate the property/building as required to meet the job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

Travel

N/A

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Seniority level

Entry level

Employment type

Part-time

Job function

Administrative