Full-Time Front Desk (Weekends/ Afternoons)

FirstService Residential

Orlando (FL)

On-site

USD 22,041 - 33,062

Full time

14 days+

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Job summary

A residential service company in West Palm Beach is seeking a Full-Time Front Desk Associate to work Sunday through Thursday. Responsibilities include managing guest check-ins, maintaining security protocols, and providing excellent customer service. Ideal candidates should have a high school diploma, strong communication skills, and be able to lift heavy objects. This role offers $18/hr with opportunities for career growth.

Qualifications

Strong communication, telephone, and customer service skills.
Ability to lift 30 – 50 lbs.
Computer literacy preferred.

Responsibilities

Greet and check guests and service providers in/out.
Monitor and operate electronic security control systems.
Maintain daily logs, records and forms.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

College level courses in business or hospitality

Job description

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Description

Location: West Palm Beach, FL (33401) Pay Rate: $18/hr Schedule: Sunday - Thursday, 3 PM - 11 PM (Fri & Sat OFF) Job Responsibilities Essential Duties: As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Additional Duties:

Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests, and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.

Supervisory Responsibilities N/A Education & Experience

High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.

Two (2) to three (3) years of business experience preferred.

Knowledge, Skills & Proficiencies

Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.

Tools & Equipment Used N/A Physical Requirements & Working Environment

Ability to lift 30 – 50 lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.

Travel N/A Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Seniority level