Part-Time Front Desk & Security Associate

Pratum Companies; Baltimore (MD); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Medical, Dental & Vision

Paid Vacation & Holidays

Paid Personal/ Sick Leave

Company Paid Life Insurance

Company Paid AD&D Insurance

Company Paid Short-Term Disability

Company Paid Long-term Disability

Educational Assistance

Retirement Savings Plan with company匹

Company outings and events

Job summary

Pratum Companies is seeking a friendly front desk associate for a part-time role within a property management setting. You will handle phones, emails, scheduling, and resident applications while supporting the property management team and handling maintenance tickets.

You will maintain security, assist with community projects, and ensure lobby areas remain clean and welcoming. A strong customer-service mindset and bilingual Spanish ability are a plus.

Qualifications

• Detail- and customer-service oriented.
• Energy, great customer service skills, and professionalism.
• Ability to multitask and use a multi-line telephone system.
• Excellent interpersonal skills in person, on the phone and by email.
• Willingness to work a flexible schedule, including weekends.

Responsibilities

• Answer the phone and transfer calls or take messages.
• Deliver customer service to owners, guests and vendors.
• Keep lobby and common areas clean and organized.
• Address upset customers and coordinate with the team for solutions.
• Perform administrative tasks and maintain office supplies.
• Distribute resident notices and enter maintenance requests.
• Support the property management team as needed.

Skills

Detail-oriented

Customer service

Multitasking

Interpersonal skills

Excellent communication

Professionalism

Bilingual Spanish (nice to have)

Phone system familiarity

Tools

Microsoft Office

Job description

Pratum Companies is seeking a friendly front desk associate for a part-time role within a property management setting. You will handle phones, emails, scheduling, and resident applications while supporting the property management team and handling maintenance tickets.

You will maintain security, assist with community projects, and ensure lobby areas remain clean and welcoming. A strong customer-service mindset and bilingual Spanish ability are a plus.