Part-Time Front Desk & Resident Services Specialist

Masonicare; Mystic (CT); On-site; USD 22,000 - 28,000; Part time

Job summary

Masonicare at Mystic, CT is seeking a part-time Administrative Assistant/Receptionist for day and evening shifts (11.25 hours per week). You will greet visitors, route requests, manage calendars, coordinate transportation, process daily prescriptions with pharmacies, and support staff with administrative tasks.

This role emphasizes friendly customer service, accurate record-keeping, and teamwork within a healthcare facility; a high school diploma and basic reading/writing skills are expected.

Qualifications

• High School or equivalent
• Reading and writing skills
• Day & Evening Shift / 11.25hrs/wk

Responsibilities

• Maintains established departmental policies and procedures, objectives, quality assurance program and safety standards.
• Provides assistance, guidance and direction to visitors and residents. Ascertains the nature of their business; assists and/or directs visitors and residents to various locations in the community when appropriate. Calls for an escort when necessary.
• Receives messages, flowers, newspapers and other items and notifies appropriate personnel. ; delivers or arranges for the delivery of items to residents and appropriate personnel.
• Maintains files on resident’s requests for meal service as well as other needs. Maintains directory and files on current residents, their locations, status and other pertinent information according to established procedure.
• Assists in care and maintenance of department equipment and supplies.
• Participates in educational programs and inservice meetings; attends meetings as required.
• Handles all incoming emergencies through Call-for-Aid System. Notifies and directs appropriate personnel.
• Serves as "hand holder" to upset residents. Also serves as "front of the house" eyes and ears, reporting issues of importance to the Director on duty.
• Schedules resident transportation requests in to Meditech
• Inputs maintenance and housekeeping work orders into Meditech
• Maintains Outlook calendar for guest room reservations
• Fills in as needed for Administrative Assistants
• Sorts and distributes all incoming correspondence
• Assists staff with administrative duties and requests
• Receives in daily prescriptions from pharmacies
• Inputs and prints maintenance/housekeeping work orders. Schedules and input transportation requests.
• Complete monthly resident anniversary cards and weekly mailing of verbiage to board members.
• Keeps reception area neat and clean in view of all guests.
• Performs other duties as assigned.

Job description

Masonicare at Mystic, CT is seeking a part-time Administrative Assistant/Receptionist for day and evening shifts (11.25 hours per week). You will greet visitors, route requests, manage calendars, coordinate transportation, process daily prescriptions with pharmacies, and support staff with administrative tasks.

This role emphasizes friendly customer service, accurate record-keeping, and teamwork within a healthcare facility; a high school diploma and basic reading/writing skills are expected.