Part-Time Front Desk & Records Assistant - Patient Services

AdventHealth; Hendersonville (NC); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Job summary

AdventHealth in Hendersonville, NC is seeking a part-time patient support/administrative role. The position involves clerical duties, scheduling, patient check-in/out, and basic medical record coordination. 20 hours per week with specific Mon/Tue 7:45am-5:00pm and Fri 7:45am-12:00pm shifts.

Location: 50 Hospital Drive, Hendersonville, NC. Requires a High School diploma; 1+ years of related experience preferred. Benefits start Day One and include medical, dental, vision, and more.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner. Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
• Collects required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely. Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Establishes patient payment plans as required by department policy.
• Processes patient referrals accurately and timely.

Education

High School Grad or Equiv

Job description

AdventHealth in Hendersonville, NC is seeking a part-time patient support/administrative role. The position involves clerical duties, scheduling, patient check-in/out, and basic medical record coordination. 20 hours per week with specific Mon/Tue 7:45am-5:00pm and Fri 7:45am-12:00pm shifts.

Location: 50 Hospital Drive, Hendersonville, NC. Requires a High School diploma; 1+ years of related experience preferred. Benefits start Day One and include medical, dental, vision, and more.