Part-Time Front Desk & Patient Services Coordinator

PSYCHOLOGY AND LEARNING CENTER; Pennsylvania; On-site; USD 21,000 - 28,000; Part time

Job summary

PSYCHOLOGY AND LEARNING CENTER in Pennsylvania seeks a Part-Time Front Desk Administrative Assistant to support daily operations. You will answer phones, schedule patients, assist with registrations, and coordinate with billing on insurance benefits.

The role requires good computer skills (Word/Excel), strong interpersonal abilities, and the capacity to handle a fast-paced office with professionalism. This is an equal opportunity employer.

Qualifications

• Possess a high school diploma or equivalent
• Possess state criminal, child abuse, and FBI clearances
• Have taken the mandated reporter training within the past 5 years
• Knowledge of computers and standard computer programs, including Microsoft Word and Excel
• Possess the ability to learn new computer programs quickly and efficiently
• Possess the ability to work in a fast-paced environment while maintaining a positive attitude and quality of work
• Possess excellent interpersonal, organizational, and problem-solving skills.

Responsibilities

• Answer phones, direct calls, check voice mail, and return calls throughout the day.
• Scheduling of patients and management of schedules, including rescheduling and cancelling appointments.
• General point of contact for patients’ pre- and post- service needs.
• Assist patients with registration and check-in.
• Work closely with the billing department to verify client insurance benefits and completing intakes for new patients.
• Act as the initial contact for patient issues and consult with management accordingly.
• Monitor patient accounts and collect co-payments and deductibles.
• Ensure that interactions between administration, employees, and customers operate cohesively.
• Record all patient communications within the chart according to policy.
• Maintain upkeep of patient charts by scanning in needed documentation, uploading documents as necessary, etc…
• Maintain overall cleanliness and appearance of the office throughout the day.

Skills

Interpersonal skills

Organizational skills

Problem-solving

Positive attitude

Computer literacy

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

PSYCHOLOGY AND LEARNING CENTER in Pennsylvania seeks a Part-Time Front Desk Administrative Assistant to support daily operations. You will answer phones, schedule patients, assist with registrations, and coordinate with billing on insurance benefits.

The role requires good computer skills (Word/Excel), strong interpersonal abilities, and the capacity to handle a fast-paced office with professionalism. This is an equal opportunity employer.