Reception / Administrative Assistant

Penn Psychiatric Center; Phoenixville (Chester County); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health and Dental Insurance

401(k) Retirement Plan

Opportunities for internal growth and promotion

Job summary

A mental health facility in Chester County, PA is seeking a Front Desk Administrative Assistant. This full-time role (40 hours/week) offers a consistent Monday-Thursday schedule with no weekends or holidays. Responsibilities include providing clerical support, greeting clients, and scheduling appointments, requiring excellent communication and organizational skills. The position offers hourly pay of $15 to $17, along with health and dental insurance, 401(k) plan, and paid time off.

Qualifications

• Experience with EMR systems is a plus.
• Previous administrative or front desk experience preferred, ideally in a healthcare or mental health setting.

Responsibilities

• Provide word processing, general clerical, and receptionist support.
• Greet and interact with clients warmly and professionally.
• Schedule, reschedule, and cancel appointments using EMR system.
• Reconcile daily copayments.
• Process incoming mail and faxes while maintaining confidentiality.

Skills

Excellent communication skills

Organized and detail-oriented

Ability to multitask

Friendly and professional demeanor

Tools

EMR systems

Job description

Front Desk Administrative Assistant - Full-Time

📍 Phoenixville, PA | 🕒 Monday-Thursday, 9:30 AM-8:00 PM

Join our growing outpatient mental health facility in Phoenixville, PA as a Front Desk Administrative Assistant. This is a full-time position (40 hours/week) with a consistent Monday through Thursday schedule — no Fridays, weekends, or holidays.

Responsibilities

• Provide word processing, general clerical, and receptionist support to the Administrative Office.
• Greet and interact with clients warmly and professionally, in person and over the phone.
• Answer phone calls and route messages promptly and appropriately.
• Schedule, reschedule, and cancel appointments using our electronic medical records (EMR) system.
• Reconcile daily copayments (cash and credit card).
• Process incoming mail and faxes while maintaining strict confidentiality and HIPAA compliance.
• Collaborate with coworkers to support a positive and team-oriented work culture.

Qualifications

• Friendly and professional demeanor with excellent communication skills.
• Organized, detail-oriented, and able to multitask in a fast-paced environment.
• Experience with EMR systems is a plus.
• Previous administrative or front desk experience preferred, ideally in a healthcare or mental health setting.

Benefits

• Consistent schedule: Monday-Thursday, 9:30 AM-8:00 PM (40 hours/week).
• Hourly Position $15 to $17 per hour depending on experience.
• No Fridays, weekends, or holidays.
• Paid Time Off (PTO).
• Health and Dental Insurance.
• 401(k) Retirement Plan.
• Opportunities for internal growth and promotion.
• Penn Psychiatric Center is an equal‑opportunity employer. We do not discriminate on the basis of race, color, religious creed, disability, ancestry, national origin, or sex.
• Please note: Penn Psychiatric Center is not affiliated with the University of Pennsylvania.