Part-Time Front Desk & Membership Specialist

City of Hopewell; Hopewell (VA); On-site; USD 19,000 - 30,000; Part time

Job summary

City of Hopewell is seeking a part-time Administrative Support with strong customer service and basic computer skills. Duties include greeting visitors, answering phones, filing, processing payments, coordinating facility rentals, and preparing management reports.

Typical hours are 12:00 PM–5:00 PM, Monday through Friday, with at least one rotating Saturday shift per month. CPR/First Aid preferred; valid Virginia driver’s license required.

Qualifications

• High school diploma or GED and minimal experience (less than 6 months) required.
• Valid VA driver’s license required.
• CPR and First Aid certifications preferred.

Responsibilities

• Greet visitors and provide information on activities, programs, trips, and facility details.
• Answer and direct telephone calls to appropriate departments.
• Prepare and maintain files; develop reports on program participation, memberships, and rentals.
• Oversee facility rental, registrations, scheduling, payments, and security deposits.
• Maintain cash drawer and reconcile at end of each shift.
• Coordinate transportation reservations for seniors and disabled citizens.
• Collect and account for membership, trips, and rentals fees.
• Perform clerical tasks and prepare regular management reports.
• Create documents and reports using Word, Excel, and Access.
• Assist with opening/closing of the building and event coordination.
• Support special events and potential after-hours work.

Skills

Customer service

Communication

Basic computer skills

Education

High school diploma or GED

Tools

Word

Excel

Access

Job description

City of Hopewell is seeking a part-time Administrative Support with strong customer service and basic computer skills. Duties include greeting visitors, answering phones, filing, processing payments, coordinating facility rentals, and preparing management reports.

Typical hours are 12:00 PM–5:00 PM, Monday through Friday, with at least one rotating Saturday shift per month. CPR/First Aid preferred; valid Virginia driver’s license required.