Part-Time Front Desk & Membership Associate

Golfjoliet; Joliet (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

Inwood Ice Arena Front Desk Receptionist is a part-time role in Joliet, IL. The position entails greeting members, assisting with program and membership registrations, answering phones, and performing clerical tasks in a professional desk setting.

The role requires daytime and evening hours with a potential 15–30 hours per week. CPR/AED certification required or obtainable within 30 days of hire, and strong customer service skills are essential.

Qualifications

• Provide excellent customer service to all guests and members.
• Assist customers registering for programs, memberships, activities and events.
• Process program and membership registrations.
• Balance cash drawer at end of shift.
• Answer phone calls and transfer calls appropriately.

Responsibilities

• Provide excellent customer service to all guests and members.
• Assist customers registering for programs, memberships, activities and events.
• Process program and membership registrations.
• Maintain good working knowledge of the Registration Software System.
• Process cash, check, and credit card transactions.
• Balance cash drawer at end of shift.
• Answer phone calls and transfer calls appropriately.
• Ensure cleanliness and professional appearance of desk areas.
• Uphold ALL policies of the Joliet Park District
• Attend staff meetings as necessary
• Perform all other duties as assigned

Skills

Customer service

Cash handling

Phone etiquette

Registration software

Clerical duties

Multi-tasking

Education

High school education

Tools

Registration Software System

Job description

Inwood Ice Arena Front Desk Receptionist is a part-time role in Joliet, IL. The position entails greeting members, assisting with program and membership registrations, answering phones, and performing clerical tasks in a professional desk setting.

The role requires daytime and evening hours with a potential 15–30 hours per week. CPR/AED certification required or obtainable within 30 days of hire, and strong customer service skills are essential.