Ice Arena Front Desk - Part-Time Guest Services Pro

JOLIET PARK DISTRICT; Joliet (IL); Vor Ort; USD 17.000 - 24.000; Teilzeit

Zusammenfassung

Joliet Park District’s Inwood Ice Arena seeks a part-time Front Desk Receptionist in Joliet, IL. The role reports to the Inwood Recreation Center/Ice Arena Superintendent & Ice Desk Supervisor and involves greeting members, registrations, and clerical duties at the desk.

Responsibilities include delivering excellent customer service, handling program and membership registrations, processing payments, and maintaining the Registration Software System.

Qualifikationen

• Customer service skills required to assist members.
• Ability to greet guests and handle inquiries with professionalism.
• Experience handling basic cash or payments is a plus.

Aufgaben

• Provide excellent customer service to all guests and members.
• Assist customers registering for programs, memberships, activities and events.
• Process program and membership registrations and payments.
• Maintain working knowledge of the Registration Software System.
• Process cash, check, and credit card transactions.
• Balance cash drawer at end of shift.
• Answer phone calls and transfer as needed.
• Maintain cleanliness and professional appearance of desk areas.
• Uphold Joliet Park District policies.
• Attend staff meetings as necessary.
• Perform other duties as assigned.

Kenntnisse

Customer service

Multi-tasking

Communication skills

Cash handling

Ausbildung

Some high school education

Tools

Registration Software System

Jobbeschreibung

Joliet Park District’s Inwood Ice Arena seeks a part-time Front Desk Receptionist in Joliet, IL. The role reports to the Inwood Recreation Center/Ice Arena Superintendent & Ice Desk Supervisor and involves greeting members, registrations, and clerical duties at the desk.

Responsibilities include delivering excellent customer service, handling program and membership registrations, processing payments, and maintaining the Registration Software System.