Part-Time Front Desk & Member Experience (Flexible Hours)

Ignite Fitness Holdings; Albuquerque (NM); On-site; USD 1,653,000 - 2,755,000; Part time

Benefits offered by this job

Competitive salary

401K plan

Health benefits

Paid time off

Free Black Card

Job summary

Ignite Fitness Holdings, operating Planet Fitness locations, is hiring a Front Desk Associate in Albuquerque, NM. The role requires a high school diploma and a customer-focused mindset with prior service experience. You will greet members, handle calls, process payments, and promote club promotions in a fast-paced environment.

The position is part-time with a flexible schedule and opportunities to contribute to a welcoming gym culture while supporting daily operations at the front desk.

Qualifications

• Experience delivering friendly customer service in a retail or service setting.
• Ability to manage multiple tasks with attention to detail.
• Excellent communication and problem-solving skills.

Responsibilities

• Welcome and exit members in a confident, professional, friendly manner.
• Provide gracious and efficient telephone service with accurate information.
• Resolve customer concerns promptly to ensure a pleasant experience.
• Maintain club cleanliness for up to 50% of the shift.
• Handle payments, give change and receipts to customers.
• Promote products and current promotions to drive revenue.
• Answer questions about policies and procedures clearly.

Skills

Customer service

Multitasking

Communication

Cash handling

Flexibility

Education

High School Diploma or Equivalent

Job description

Ignite Fitness Holdings, operating Planet Fitness locations, is hiring a Front Desk Associate in Albuquerque, NM. The role requires a high school diploma and a customer-focused mindset with prior service experience. You will greet members, handle calls, process payments, and promote club promotions in a fast-paced environment.

The position is part-time with a flexible schedule and opportunities to contribute to a welcoming gym culture while supporting daily operations at the front desk.