Part-Time Front Desk & Insurance Verification Pro

American Family Care; Huntsville (AL); On-site; USD 19,000 - 25,000; Part time

Job summary

American Family Care's urgent care network seeks a part-time Medical Receptionist who will be the face of the clinic, handling insurance verification, patient financial counseling, and front desk operations with warmth and professionalism. You’ll verify coverage before services, explain costs, schedule appointments, and maintain HIPAA-compliant records.

Join AFC to develop in-demand medical billing skills, receive training, and contribute to patient care while supporting the clinic's financial

Qualifications

• Experience with insurance verification and medical billing.
• Detail-oriented with careful handling of insurance IDs.
• Experience as Medical Receptionist/Administrative Assistant or in a medical office customer service role.

Responsibilities

• Master Insurance Verification: verify coverage before services, prevent denials, maximize revenue.
• Excel at Financial Counseling: explain costs, billing processes, and insurance complexities to patients.
• Solve Billing Problems: identify and resolve insurance discrepancies before they impact revenue.
• Drive Patient Satisfaction: deliver exceptional service during financial conversations and keep patients happy while handling payments.
• Be the Face of AFC: greet patients with warmth and professionalism.
• Own the Front Desk Flow: process payments, schedule appointments, and manage check-ins efficiently.
• Protect Patient Information: maintain organized records following HIPAA regulations.

Skills

Insurance verification

Medical billing

EMR systems

Customer service

Tech-savvy

Education

High school diploma

Medical Assistant certification

X-Ray Tech

Tools

EMR software

Medical billing software

Job description

American Family Care's urgent care network seeks a part-time Medical Receptionist who will be the face of the clinic, handling insurance verification, patient financial counseling, and front desk operations with warmth and professionalism. You’ll verify coverage before services, explain costs, schedule appointments, and maintain HIPAA-compliant records.

Join AFC to develop in-demand medical billing skills, receive training, and contribute to patient care while supporting the clinic's financial