Part-Time Front Desk Guest Services Associate

Winwood Hospitality Group; Raleigh (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

Hilton Raleigh North Hills is seeking a Part Time Front Desk Guest Services Associate to welcome guests, check them in and out, and respond to inquiries with warmth and efficiency.

The role requires excellent communication, ability to work in a fast-paced hotel environment, and a commitment to brand standards and guest satisfaction.

Candidates should be able to work day shifts, weekends, and holidays as needed, with the goal of delivering exceptional guest experiences.

Qualifications

• High School diploma or GED preferred.
• Previous hospitality/front desk experience strongly preferred.
• Proficiency with computers in a hospitality environment is essential.

Responsibilities

• Check guests in following proper steps and record accurate guest information.
• Check guests out and provide a fond farewell.
• Accurately handle reservations and guest inquiries with courtesy.
• Coordinate with Housekeeping and other departments to fulfill requests.
• Protect guest privacy and assist with billing inquiries.

Skills

Team communication

English language

Verbal telephone skills

Calm under pressure

Follow directions

Education

High School diploma or GED

Hospitality experience preferred

Job description

Hilton Raleigh North Hills is seeking a Part Time Front Desk Guest Services Associate to welcome guests, check them in and out, and respond to inquiries with warmth and efficiency.

The role requires excellent communication, ability to work in a fast-paced hotel environment, and a commitment to brand standards and guest satisfaction.

Candidates should be able to work day shifts, weekends, and holidays as needed, with the goal of delivering exceptional guest experiences.