Part-Time Front Desk & Guest Experience Pro

Columbia Hospitality, Inc.; Bellingham (WA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Paid time off

Holiday pay

Medical, dental, vision

401K

Discounted lodging

Referral bonus

Employee assistance program

Volunteer opportunities

Online learning platform

Job summary

Hotel Leo in Bellingham is seeking a Part-Time Front Desk Agent to handle guest check-in and check-out, issue keys, manage room credits, and address guest requests with professionalism.

You will support the Guest Services and Front Office teams, operate the property management system, and resolve issues quickly to ensure memorable stays. A positive, up-for-anything attitude and hospitality experience are a plus; weekend availability preferred.

Qualifications

• Previous hospitality front desk experience preferred.
• Strong communication and problem-solving skills.
• Ability to work part-time hours and weekends.

Responsibilities

• Handle guest check-in and check-out efficiently per hotel procedures.
• Process room credits and issue keys; explain hotel services to guests.
• Resolve guest issues promptly and with professionalism, aiming for memorable experiences.
• Assist with financial and service-related tasks for the Front Office team.

Skills

Front desk procedures

Property management system

PBX/Radio

Guest relations

Tools

PBX system

Radio paging system

Job description

Hotel Leo in Bellingham is seeking a Part-Time Front Desk Agent to handle guest check-in and check-out, issue keys, manage room credits, and address guest requests with professionalism.

You will support the Guest Services and Front Office teams, operate the property management system, and resolve issues quickly to ensure memorable stays. A positive, up-for-anything attitude and hospitality experience are a plus; weekend availability preferred.