Guest Experience Associate - Part Time

The Jackson Southtown; Gardiner (MT); On-site; USD 32,000 - 52,000; Full time

Job summary

The Jackson Southtown in Gardiner is seeking a friendly Front Desk Associate to greet guests, manage reservations, answer calls, and provide information about local services and hours. You will learn the property system and support breakfast and general administrative tasks in a fast-paced hospitality environment.

Ideal candidates have 1–2 years of customer service experience, college degree or equivalent preferred, and a commitment to hospitality excellence.

Qualifications

• 1–2 years of customer service experience preferred.
• College degree or equivalent experience preferred.

Responsibilities

• Greet and welcome visitors in a professional manner
• Answer and route incoming phone calls promptly
• Maintain a clean and organized reception area
• Create and manage reservations
• Provide essential information about services, location, or hours
• Support administrative tasks such as filing, data entry, and scanning documents
• Ensure security procedures are followed
• Learn about hotel operations in a fast-paced setting
• Assist with general hotel functions as needed

Skills

Customer service

Education

College degree or equivalent experience

Job description

The Jackson Southtown in Gardiner is seeking a friendly Front Desk Associate to greet guests, manage reservations, answer calls, and provide information about local services and hours. You will learn the property system and support breakfast and general administrative tasks in a fast-paced hospitality environment.

Ideal candidates have 1–2 years of customer service experience, college degree or equivalent preferred, and a commitment to hospitality excellence.