Part-Time Front Desk: Guest Experience Champion

Bardessono; Dallas, Northern (TX, KY); Hybrid; USD 17,000 - 21,000; Part time

Job summary

Dallas Marriott Suites Medical/Market Center in Dallas, TX is seeking a part-time Front Desk Clerk to warmly greet guests, check them in/out, and support pre-registration and reservations. You will handle daily charges accurately and maintain knowledge of hotel rates and procedures to ensure smooth arrival experiences.

Ideal candidates show strong work ethic, can work nights, weekends and holidays, enjoy teamwork, and provide outstanding guest experiences in a fast-paced hotel environment.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules to include nights, weekends, and holidays.
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
• Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Know how to take same day reservations and follow cancellation procedures and relocation procedures when necessary.

Skills

Guest service

Team player

Attention to detail

Job description

Dallas Marriott Suites Medical/Market Center in Dallas, TX is seeking a part-time Front Desk Clerk to warmly greet guests, check them in/out, and support pre-registration and reservations. You will handle daily charges accurately and maintain knowledge of hotel rates and procedures to ensure smooth arrival experiences.

Ideal candidates show strong work ethic, can work nights, weekends and holidays, enjoy teamwork, and provide outstanding guest experiences in a fast-paced hotel environment.