Front Desk Agent

Marriott Dallas Las Colinas; Irving (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Health and dental insurance

Company-paid life insurance

Short- and long-term disability

Vision coverage

401(k) with company match

Paid time off (PTO)

Free hotel stays and travel discounts

Job summary

A leading hospitality company in Irving, Texas, is looking for a Front Desk Associate to join their team. The ideal candidate has at least one year of customer service experience, preferably in a hotel context. Responsibilities include welcoming guests, managing check-ins, and resolving inquiries. The role offers competitive pay, health benefits, and opportunities for advancement within one of the most trusted hotel brands globally. If you're friendly and eager to grow, apply today!

Qualifications

• At least 1 year of customer service experience, preferably in hotels.
• Ability to handle multiple tasks in a busy environment.
• Flexibility to work weekends and holidays.
• Ability to multitask in a busy setting.
• Flexibility to work weekends and holidays.

Responsibilities

• Greet guests and ensure smooth check-in/check-out processes.
• Answer guest inquiries and handle reservations.
• Assign rooms and manage guest bookings accurately.
• Process payments and verify guest accounts.
• Resolve issues efficiently and professionally.
• Maintain organization at the front desk area.

Skills

Customer service experience

Strong communication skills

Basic computer knowledge

Multitasking

Weekend/holiday flexibility

Job description

Join Our Team at Marriott Dallas Las Colinas!

Are you ready to build a career in hospitality? Marriott Dallas Las Colinas is looking for Front Desk Associates who enjoy helping people and creating memorable stays. This role is a great fit if you have at least one year of customer service experience, especially in hotels, restaurants, or travel.

As a full-service Marriott hotel, we welcome many business travelers and take pride in offering excellent service from the moment guests arrive. If you are friendly, detail-oriented, and eager to grow, we’d love to meet you.

Position: Front Desk Associate (Full-Time Only).

Shifts Available:

• Morning: 7 AM – 3 PM.
• Evening: 3 PM – 11 PM.

What You’ll Do:

• Greet guests and provide a smooth check-in and check-out.
• Answer questions, handle reservations, and respond to requests.
• Assign rooms and update bookings with accuracy.
• Process payments and keep guest accounts correct.
• Resolve issues quickly and professionally.
• Keep the front desk neat, organized, and welcoming.

What We’re Looking For:

• 1+ year of customer service experience (hotel preferred).
• Strong communication and people skills.
• Basic computer knowledge and ability to learn new systems.
• Ability to multitask in a busy setting.
• Flexibility to work weekends and holidays.

Perks & Benefits:

• Competitive pay.
• Health and dental insurance.
• Company-paid life insurance.
• Short- and long-term disability.
• Vision, critical illness, and accident coverage.
• 401(k) with company match.
• Paid time off (PTO).
• Free hotel stays and Marriott travel discounts.

Why Marriott?

At Marriott Dallas Las Colinas, we invest in our team and offer room to grow. Joining us is the first step toward a long-term career with one of the world’s most trusted hotel brands.

Apply today and start your journey with us!

E.O.E.