Part-Time Front Desk & Guest Experience Associate

The Klinic by KSW Medical Aesthetics; Woburn (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

The Klinic by KSW Medical Aesthetics in Massachusetts seeks a Part-Time Front Desk/Reception Associate to be the first impression of our luxury clinic, delivering warmth, professionalism, and exceptional client service.

You will greet patients, process payments, support clinicians, upsell memberships and skincare plans, maintain brand integrity, and help with inventory and operations to ensure smooth treatment flow.

Qualifications

• Prior experience at a front desk in a salon, spa, or medical office is REQUIRED.

Responsibilities

• Greet and check in/out patients with professionalism and warmth
• Collect payments, process sales, and provide after-care instructions
• Support clinicians by wrapping sales and assisting in room turnover
• Upsell memberships, packages, and skincare/treatment plans
• Maintain brand integrity and elevated patient experience
• Track and report low inventory; assist with restocking and ordering
• Answer and direct phone calls promptly
• Maintain cleanliness and organization throughout the facility
• Assist with internal operations support as required

Skills

Front desk experience

Customer service

Sales

Communication

Professional demeanor

Job description

The Klinic by KSW Medical Aesthetics in Massachusetts seeks a Part-Time Front Desk/Reception Associate to be the first impression of our luxury clinic, delivering warmth, professionalism, and exceptional client service.

You will greet patients, process payments, support clinicians, upsell memberships and skincare plans, maintain brand integrity, and help with inventory and operations to ensure smooth treatment flow.