Part Time Front Desk Receptionist

The Klinic by KSW Medical Aesthetics; Woburn (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

The Klinic by KSW Medical Aesthetics in Massachusetts seeks a Part-Time Front Desk/Reception Associate to be the first impression of our luxury clinic, delivering warmth, professionalism, and exceptional client service.

You will greet patients, process payments, support clinicians, upsell memberships and skincare plans, maintain brand integrity, and help with inventory and operations to ensure smooth treatment flow.

Qualifications

• Prior experience at a front desk in a salon, spa, or medical office is REQUIRED.

Responsibilities

• Greet and check in/out patients with professionalism and warmth
• Collect payments, process sales, and provide after-care instructions
• Support clinicians by wrapping sales and assisting in room turnover
• Upsell memberships, packages, and skincare/treatment plans
• Maintain brand integrity and elevated patient experience
• Track and report low inventory; assist with restocking and ordering
• Answer and direct phone calls promptly
• Maintain cleanliness and organization throughout the facility
• Assist with internal operations support as required

Skills

Front desk experience

Customer service

Sales

Communication

Professional demeanor

Job description

Part‑Time Front Desk / Reception Associate at The Klinic by KSW Medical Aesthetics

Job Description

About The Klinic

The Klinic by KSW Medical Aesthetics is a luxury, evidence‑based medical spa dedicated to the art and science of healthy, radiant skin. Our team blends medical expertise with an elevated client experience — where every detail reflects care, confidence, and clinical excellence.

We are seeking a Part‑Time Front Desk / Reception Associate who embodies professionalism, warmth, and a passion for aesthetics. This individual will play a vital role as the first impression of The Klinic — and for the right person, front‑of‑house excellence and practice operations aren't just a job, they're a career.

Key Responsibilities

• Greet and check in/out patients with professionalism and warmth
• Collect payments, process sales, and provide after‑care instructions
• Support clinicians by wrapping sales, assisting in room turnover, and ensuring treatment flow efficiency
• Confidently upsell memberships, packages, and individualized skincare/treatment plans
• Maintain brand integrity and uphold The Klinic's elevated patient experience
• Track and report low inventory; assist with restocking and ordering
• Answer and direct phone calls promptly
• Maintain cleanliness and organization throughout the facility
• Assist with internal operations support when requiredComplete ongoing skincare and retail product trainings as assigned

Qualifications

• Prior experience in front desk customer service at a salon, spa, or medical office REQUIRED
• Strong communication and calm, polished demeanor
• Confidence in sales and client education