Part-Time Front Desk & Enrollment Specialist

Goldfish Swim School; Westerville (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

Goldfish Swim School is seeking a friendly Front Desk and Sales Associate to greet families, guide enrollment, and support front-desk operations. This role emphasizes strong communication and a customer-first mindset in a fast-paced environment.

You’ll handle inquiries, contribute to sales, and maintain a welcoming facility. CPR/First Aid certifications are required, and evening/weekend availability is expected.

Qualifications

• Strong communication skills on the phone and in person with families.
• Ability to learn new software and systems quickly.
• Organized, dependable, and proactive about follow-through.
• Previous customer service or administrative experience preferred.
• Basic computer skills required.
• CPR, First Aid, and AED certifications required.
• Evening and weekend shifts availability.

Responsibilities

• Greet members and families warmly at check-in and make them feel welcomed.
• Answer phones, respond to inquiries, and conduct outbound sales calls to prospective members.
• Guide families through enrollment and registration processes.
• Handle customer concerns professionally with a solution-driven approach.
• Assist families with merchandise and vending purchases.
• Make calls to resolve open account issues with care.
• Maintain a clean, organized front desk, snack area, changing rooms, and lobby.
• Enforce safety rules and administer first aid when necessary.

Skills

Natural communicator

Phone communication

Customer service

Administrative basics

CPR/First Aid

Job description

Goldfish Swim School is seeking a friendly Front Desk and Sales Associate to greet families, guide enrollment, and support front-desk operations. This role emphasizes strong communication and a customer-first mindset in a fast-paced environment.

You’ll handle inquiries, contribute to sales, and maintain a welcoming facility. CPR/First Aid certifications are required, and evening/weekend availability is expected.