Front Desk & Enrollment Specialist (Part-Time)

Goldfish Swim School; Fishers (IN); On-site; USD 17,000 - 21,000; Part time

Job summary

Goldfish Swim School in Fishers, IN is seeking a Front Desk and Sales Associate to welcome families, answer questions, and guide enrollment. This part-time, non-exempt role blends customer service with sales in a fast-paced environment.

You will greet members, handle inquiries, conduct outbound calls, and assist with merchandise. Maintain a clean front desk and ensure safety. CPR/First Aid/AED certifications are required; evening/weekend availability is essential.

Qualifications

• Previous customer service or administrative experience preferred.
• Must be available for evening and weekend shifts.
• CPR, First Aid, and AED certifications required through Goldfish Swim School.

Responsibilities

• Greet every member and family warmly at check-in and make them feel welcomed.
• Answer phones, respond to inquiries, and conduct outbound sales calls to prospective members.
• Guide families through the student registration process using effective sales and customer service techniques.
• Handle customer concerns and complaints professionally, with a solution driven approach.
• Assist families with merchandise and vending purchases.
• Make calls to resolve open account issues with professionalism and care.
• Maintain a clean, organized, and well-stocked front desk, snack area, changing rooms, restrooms, and lobby area.
• Enforce safety rules and administer first aid when necessary.

Skills

Customer service

Communication

Sales

Dependable

Job description

Goldfish Swim School in Fishers, IN is seeking a Front Desk and Sales Associate to welcome families, answer questions, and guide enrollment. This part-time, non-exempt role blends customer service with sales in a fast-paced environment.

You will greet members, handle inquiries, conduct outbound calls, and assist with merchandise. Maintain a clean front desk and ensure safety. CPR/First Aid/AED certifications are required; evening/weekend availability is essential.