Front Desk & Enrollment Specialist

Goldfish Swim School; Lakeville (MN); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Goldfish Swim School in Lakeville, MN is seeking a Front Desk and Sales Associate to welcome families, answer inquiries, and guide enrollment. This part-time role requires friendly, detail-oriented individuals who thrive in a fast-paced environment.

You will handle phones, assist with merchandise, process registrations, and ensure the front desk and lobby stay organized and welcoming. CPR/First Aid/AED certification will be required; evening and weekend availability is a must.

Qualifications

• Customer-facing role requiring clear communication.
• Willingness to learn new software and systems.
• Evening and weekend availability is required.
• CPR, First Aid, and AED certification required.
• Prior customer service or administrative experience preferred.

Responsibilities

• Greet members and families at check-in and create a welcoming atmosphere.
• Answer phones, respond to inquiries, and conduct outbound sales calls.
• Guide families through enrollment and registration processes.
• Handle customer concerns professionally with a solution-driven approach.
• Assist families with merchandise and vending purchases.
• Maintain a clean, organized front desk, lobby, and rest areas.
• Enforce safety rules and administer first aid when needed.

Skills

Communication

Customer Service

Administrative Skills

Basic Computer Skills

Evening & Weekend Availability

Tools

Phone System

Enrollment Software

Job description

Goldfish Swim School in Lakeville, MN is seeking a Front Desk and Sales Associate to welcome families, answer inquiries, and guide enrollment. This part-time role requires friendly, detail-oriented individuals who thrive in a fast-paced environment.

You will handle phones, assist with merchandise, process registrations, and ensure the front desk and lobby stay organized and welcoming. CPR/First Aid/AED certification will be required; evening and weekend availability is a must.