Part-Time Front Desk CSR – Pet Care

Pet Services of Washington, P.S.; Madison (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

VCA Animal Hospitals in Madison, WI is seeking a personable Client Service Representative for part-time daytime hours. As the face of the hospital, you will greet clients, answer phones, collect payments, and help explain fees and services to pet owners.

You will also assist with basic record keeping and keep the reception area neat, welcoming, and efficient to support our mission of top-notch client service.

Responsibilities

• Greet visitors and answer telephones.
• Perform phone triage.
• Present and explain fees, including processing payments.
• Recommend, select, and obtain products and services, including prescriptions.
• Answer questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care.
• Manage medical records, charts, reports and correspondence.
• Maintain hospital cleanliness and organization.

Job description

VCA Animal Hospitals in Madison, WI is seeking a personable Client Service Representative for part-time daytime hours. As the face of the hospital, you will greet clients, answer phones, collect payments, and help explain fees and services to pet owners.

You will also assist with basic record keeping and keep the reception area neat, welcoming, and efficient to support our mission of top-notch client service.