Part-Time Front Desk Concierge — Hospitality & Welcome

Sunrise Senior Living; Cuyahoga Falls (OH); Hybrid; USD 19,000 - 23,000; Part time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Plans

Retirement Savings Plans

Paid time off (PTO)

Holiday pay

myFlexPay

Tuition Reimbursement

Job summary

Sunrise Senior Living in Cuyahoga Falls, OH, is seeking a part-time Front Desk Concierge who welcomes residents, families, and visitors with warmth and professionalism. You will manage calls, provide community overviews, support the Sales team, assist with move-ins, and keep the front desk and Bistro area organized.

The role emphasizes hospitality, discretion, and teamwork. A High School Diploma/GED is required, and proficiency with Microsoft Office is expected.

Qualifications

• High School Diploma/GED required.
• Strong customer service and communication skills.
• Organized with time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Cuyahoga Falls, OH, is seeking a part-time Front Desk Concierge who welcomes residents, families, and visitors with warmth and professionalism. You will manage calls, provide community overviews, support the Sales team, assist with move-ins, and keep the front desk and Bistro area organized.

The role emphasizes hospitality, discretion, and teamwork. A High School Diploma/GED is required, and proficiency with Microsoft Office is expected.