Front Desk Concierge – Warm Welcome in Senior Living

Sunrise Senior Living; Carmel (IN); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Medical, Dental, Vision benefits

Retirement Savings Plans

Paid time off (PTO)

Holiday pay

Tuition Reimbursement

Flexible pay options

Job summary

Sunrise Senior Living in Carmel, IN is seeking a part-time Front Desk Concierge to greet residents, families, and visitors with warmth and professionalism. You will answer calls, provide community overviews, assist with move-in preparations, and support the Sales team with inquiries while maintaining a safe, organized lobby and Bistro area.

The role emphasizes hospitality, confidentiality, and strong multitasking in a fast-paced setting.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Organization

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Carmel, IN is seeking a part-time Front Desk Concierge to greet residents, families, and visitors with warmth and professionalism. You will answer calls, provide community overviews, assist with move-in preparations, and support the Sales team with inquiries while maintaining a safe, organized lobby and Bistro area.

The role emphasizes hospitality, confidentiality, and strong multitasking in a fast-paced setting.