Part-Time Front Desk Associate

FirstService Residential; Town of Florida (NY); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Comprehensive medical plans

Dental benefits

Vision benefits

401(k) with company match

Paid holidays

Job summary

A property management company is seeking a Part-Time Front Desk Associate in New York. The role involves providing excellent customer service, monitoring security systems, and assisting residents. Ideal candidates should have strong communication skills and the ability to handle emergencies. The position requires a high school diploma and offers a pay range of $18.00/hr to $20.00/hr, along with benefits including medical plans and a 401(k). Flexible schedules available including weekends.

Qualifications

• Two to three years of business experience preferred.
• Effective written and verbal communication skills required.
• Multiple language fluency is desirable.

Responsibilities

• Demonstrate excellent customer service skills.
• Respond to emergency situations efficiently.
• Control access to the building.

Skills

Customer service skills

Communication skills

Time management skills

Interpersonal skills

Education

High school diploma or equivalency

College-level courses in business or hospitality

Tools

Information system hardware/software

Job description

Part-Time Front Desk Associate

FirstService Residential

Hallandale Beach, FL

Base Pay Range

$18.00/hr - $20.00/hr

Schedule

Friday - Sunday 3:00 pm to 11:00 pm

Job Overview

As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detail‑oriented and able to multitask. Meet and greet residents; check guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitor and operate electronic security control systems; and accurately maintain daily logs, records and forms.

Your Responsibilities

• Demonstrate excellent customer service, communication, and time management skills.
• Monitor Emergency Response System.
• Greet and direct residents, guests, and invitees.
• Monitor and control Electronic Security Control Systems.
• Respond to emergency situations in a timely and efficient manner.
• Control access to the building.
• Maintain daily logs, records, and forms.
• Resolve and follow up on all complaints/issues.
• Maintain a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follow safety procedures and maintain a safe work environment.
• Other duties as required.

Skills & Qualifications

• High school diploma or equivalency preferred.
• College‑level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Physical Requirements

• Ability to lift 30 – 50lbs.
• Work in an upright standing or sitting position for long periods of time.
• Handle, finger, grasp and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to quickly and easily navigate the property/building as required to meet the job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

What We Offer

As an associate, you will be eligible for comprehensive benefits including multiple medical plans, dental, vision, time off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required to attend training and other company functions.

Seniority Level

• Entry level

Employment Type

• Part‑time

Job Function

• Other