Part-Time Front Desk Associate

Courtyard Newark Granville; Newark (OH); On-site; USD 18,000 - 26,000; Part time

Job summary

Courtyard by Marriott Newark is hiring a Part-Time Front Desk Associate to be the friendly first point of contact for guests, from check-in to check-out. The role focuses on welcoming guests, handling inquiries, and ensuring a smooth, positive experience across all interactions at the front desk.

The position requires a positive attitude, strong communication, and the ability to multitask in a fast-paced environment. Flexible, weekend-inclusive scheduling and opportunities for growth are offered.

Qualifications

• Friendly, outgoing personality with a passion for helping people.
• Strong communication and problem-solving skills.
• Dependable, punctual, and willing to learn.
• Ability to multitask and remain professional in a fast-paced environment.
• Flexible availability, including some weekends.
• Previous customer service or hospitality experience is a plus, but not required.

Responsibilities

• Welcome guests and provide a warm, professional check-in and check-out experience.
• Assist guests with questions, requests, and any concerns that may arise.
• Answer incoming phone calls and assist with reservations.
• Process payments and maintain accurate guest accounts.
• Communicate effectively with other hotel departments to ensure a smooth guest experience.
• Maintain a clean, organized, and professional front desk area.
• Provide outstanding customer service while managing multiple tasks.

Skills

Customer service

Communication

Punctuality

Multitasking

Job description

Part-Time Front Desk Associate

Courtyard by Marriott

Starting Pay: $16 per hour

Schedule: Part-Time | Flexible Scheduling | Some Weekend Availability Required

Do you enjoy meeting new people, helping others, and creating positive first impressions? We're looking for a friendly, dependable, and customer-focused individual to join our team as a Part-Time Front Desk Associate!

As the first point of contact for our guests, you'll play an important role in creating a welcoming experience from check-in to check-out. We're looking for someone with a positive attitude, strong communication skills, and the ability to thrive in a guest-focused environment.

What You'll Do:

• Welcome guests and provide a warm, professional check-in and check-out experience.

• Assist guests with questions, requests, and any concerns that may arise.

• Answer incoming phone calls and assist with reservations.

• Process payments and maintain accurate guest accounts.

• Communicate effectively with other hotel departments to ensure a smooth guest experience.

• Maintain a clean, organized, and professional front desk area.

• Provide outstanding customer service while managing multiple tasks.

What We're Looking For:

• Friendly, outgoing personality with a passion for helping people.

• Strong communication and problem-solving skills.

• Dependable, punctual, and willing to learn.

• Ability to multitask and remain professional in a fast-paced environment.

• Flexible availability, including some weekends.

• Previous customer service or hospitality experience is a plus, but not required.

What We Offer:

• Starting pay of $16 per hour.

• Flexible, part-time scheduling.

• Opportunity for additional hours based on performance and availability.

• Growth and advancement opportunities within the hotel.

• A supportive team environment with opportunities to develop hospitality skills.

Looking for a flexible opportunity with room to grow?