Part-Time Front Desk Agent — Guest Experience

Home2 Suites Troy; Troy (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

Home2 Suites Troy seeks a Part Time Front Desk Agent to welcome guests, handle check-ins and check-outs, process payments, and assist with reservations. The role emphasizes a friendly, professional approach and adherence to brand standards to ensure guest satisfaction.

The position offers flexibility, benefits like medical/dental/vision and a 401(k) match, and paid holidays/time off. Teamwork and guest-focused service are essential in a busy hotel environment in Troy, MI.

Responsibilities

• Process check-ins/outs, secure payment, verify and adjust billing.
• Assist guests with reservations and requests.
• Maintain high standards of quality to ensure guest satisfaction.
• Anticipate guest needs and provide exceptional service while complying with brand standards.

Job description

Home2 Suites Troy seeks a Part Time Front Desk Agent to welcome guests, handle check-ins and check-outs, process payments, and assist with reservations. The role emphasizes a friendly, professional approach and adherence to brand standards to ensure guest satisfaction.

The position offers flexibility, benefits like medical/dental/vision and a 401(k) match, and paid holidays/time off. Teamwork and guest-focused service are essential in a busy hotel environment in Troy, MI.