Front Desk Agent

Home2 Suites Troy; Troy (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

Home2 Suites Troy seeks a Part Time Front Desk Agent to welcome guests, handle check-ins and check-outs, process payments, and assist with reservations. The role emphasizes a friendly, professional approach and adherence to brand standards to ensure guest satisfaction.

The position offers flexibility, benefits like medical/dental/vision and a 401(k) match, and paid holidays/time off. Teamwork and guest-focused service are essential in a busy hotel environment in Troy, MI.

Responsibilities

• Process check-ins/outs, secure payment, verify and adjust billing.
• Assist guests with reservations and requests.
• Maintain high standards of quality to ensure guest satisfaction.
• Anticipate guest needs and provide exceptional service while complying with brand standards.

Job description

Home2 Suites Troy
1035 Wilshire Dr.
Troy, MI 48084, USA

Description

Front Desk Agent (Part Time)

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

• Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.


• We also offer a generous 401(k) retirement match.


• To support work-life balance, we provide Paid Holidays and Paid Time Off.


• Additional perks include access to our Employee Assistance Program and Fund.

Behaviors

• Team Player: Works well as a member of a group


• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization


• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.