Part-Time Freight Customer Care Specialist

Dayton Freight Lines, Inc.; Lebanon (TN); On-site; USD 683,000 - 956,000; Part time

Benefits offered by this job

Stable organization

Weekly pay

Quick advancement

Training program

People-centered environment

Modern facilities

Job summary

Dayton Freight Lines, Inc. is seeking a Part Time Customer Service Representative in Lebanon, TN, working Monday through Friday from 4:00 PM to 9:00 PM.

The role focuses on assisting customers with freight pickup requests, rate quotes, freight charges, hot shipments, shipment tracing, and appointments. You will also support the Service Center Manager, Account Managers, and drivers in a fast-paced office environment.

Qualifications

• Proficient in Microsoft Office programs.
• Excellent keyboarding skills and accuracy.
• Experience in fast-paced environments with attention to detail.
• Experience handling a high volume of phone calls.
• Strong communication and customer service skills.

Responsibilities

• Assist the Service Center Manager.
• Take and deliver messages for the Service Center Manager and Account Managers.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain communication with customers and interline companies.

Skills

Microsoft Office

Keyboarding

Detail oriented

Phone handling

Customer service

Communication

Job description

Dayton Freight Lines, Inc. is seeking a Part Time Customer Service Representative in Lebanon, TN, working Monday through Friday from 4:00 PM to 9:00 PM.

The role focuses on assisting customers with freight pickup requests, rate quotes, freight charges, hot shipments, shipment tracing, and appointments. You will also support the Service Center Manager, Account Managers, and drivers in a fast-paced office environment.