Customer Service Representative (Part-Time)

Dayton Freight; Memphis (TN); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Stable organization

Competitive weekly pay

Quick advancement

Customized training

People-centered environment

Modern facilities

Job summary

Dayton Freight is seeking a part-time Customer Service Representative in Memphis. The role supports the Service Center Manager, assists drivers, and handles messages, billing docs, and customer communications. Typical hours are 3 PM to 8/9 PM, Monday through Friday.

The position offers a structured training program and opportunities for quick advancement within a stable, growing organization. Excellent communication and multitasking skills are essential for success.

Qualifications

• Experience with Microsoft Office programs
• Excellent keyboarding skills
• Has worked in a fast paced environment with excellent attention to detail
• Experience handling a high volume of phone calls
• Exceptional communication and customer service skills

Responsibilities

• Assist the Service Center Manager
• Take and deliver messages for the Service Center Manager and Account Managers
• Provide assistance to Drivers
• Prepare bills of lading and delivery receipts
• Maintain excellent communication with external and internal customers as well as interline companies
• May be asked to assist with payroll
• Data entry
• Freight reports
• Driver collect reports
• Billing and filling

Skills

MS Office

Keyboarding

Fast-paced environment

High call volume

Customer service

Job description

Overview

This is a Part Time position, working Monday – Friday, 3 PM – 8/9 PM.

Responsibilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

• Assist the Service Center Manager
• Take and deliver messages for the Service Center Manager and Account Managers
• Provide assistance to Drivers
• Prepare bills of lading and delivery receipts
• Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

• Payroll
• Data entry
• Freight reports
• Driver collect reports
• Billing and filling

Qualifications

• Skillful in Microsoft Office Programs
• Excellent keyboarding skills
• Has worked in a fast paced environment and has excellent attention to detail
• Experience with handling a high volume of phone calls
• Exceptional communication and customer service skills

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities