Part-Time Framing Team Lead - Create, Sell, Inspire

Michaels; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Tuition assistance

Adoption assistance

Job summary

The Michaels Companies Inc. in Pittsburgh is seeking a Store Lead for the PITT-ROBINSON TOWNSHIP location. You will lead a team of framers, drive custom framing sales, and assist customers in creating memorable framing solutions for their art.

You will manage workload, KPI achievement, inventory, safety, and coaching activities, while ensuring SOPs are followed and customer service remains outstanding. Evening/weekend hours are typical.

Qualifications

• Basic computer skills.
• Previous custom framing experience preferred.
• Retail management experience preferred.

Responsibilities

• Lead and coach the framing team to deliver high-quality framing for customers.
• Drive custom framing sales and assist customers in selecting framing solutions.
• Manage workload and KPI tracking with Store Manager for the framing team.
• Oversee inventory, shrink, and safety programs and ensure SOP compliance.
• Assist with interviewing, onboarding, and training of new team members.
• Serve as Manager on Duty (MOD) and support omni-channel processes.

Skills

Basic computer skills

Job description

The Michaels Companies Inc. in Pittsburgh is seeking a Store Lead for the PITT-ROBINSON TOWNSHIP location. You will lead a team of framers, drive custom framing sales, and assist customers in creating memorable framing solutions for their art.

You will manage workload, KPI achievement, inventory, safety, and coaching activities, while ensuring SOPs are followed and customer service remains outstanding. Evening/weekend hours are typical.