Lead Custom Framing & Sales Coach

Michaels of Canada; Pittsburgh (Allegheny County); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical

dental

vision coverage

telemedicine services

flexible spending accounts

Job summary

The Michaels Companies Inc. is hiring a Store Lead in Pitt-Robinson Township to supervise the framing team and drive custom framing sales. You will coach staff, assist customers in creating framing solutions, and ensure on-time delivery of orders.

Responsibilities include managing workload with the Store Manager, maintaining stock levels, and upholding SOPs and safety programs. Prior retail management experience is preferred.

Qualifications

• Basic computer skills required.

Responsibilities

• Lead and coach the framing team to deliver high-quality framing solutions.
• Assist customers in selecting frames and matting options to fit their art.
• Manage workload and scheduling with Store Manager to meet KPI targets.
• Oversee inventory control and safety programs in the store.
• Serve as Manager on Duty (MOD) as needed.
• Participate in interviewing, onboarding and training of new team members.

Skills

Basic computer skills

Retail leadership

Customer service

Framing sales

Job description

The Michaels Companies Inc. is hiring a Store Lead in Pitt-Robinson Township to supervise the framing team and drive custom framing sales. You will coach staff, assist customers in creating framing solutions, and ensure on-time delivery of orders.

Responsibilities include managing workload with the Store Manager, maintaining stock levels, and upholding SOPs and safety programs. Prior retail management experience is preferred.