Part-Time Campus Store Supervisor — Lead Service & Ops

BNED LoudCloud, LLC.; Northern (KY); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

DailyPay wage access

Sick time accrual

Employee discounts

Job summary

Barnes & Noble College is seeking a Part-Time Supervisor to help bring our campus store to life by leading daily operations and delivering an exceptional retail experience.

As a frontline leader, you will coach team members, assist with opening/closing duties, and ensure daily priorities and standards are met. This role offers flexible schedules year-round and the chance to gain valuable retail experience.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED preferred.
• 2+ years of retail experience preferred.
• Demonstrated ability to deliver exceptional customer service and support daily store operations.

Responsibilities

• Lead by example on the sales floor, delivering exceptional customer service while coaching and supporting team members to create a customer-first culture.
• Support the daily operations of the store by assisting with opening and closing responsibilities, serving as Manager-on-Duty when assigned, and helping ensure operational priorities are completed.
• Provide day-to-day leadership by assigning work, monitoring progress, coaching team members, and helping ensure daily priorities and operational standards are achieved.
• Maintain a working knowledge of all store departments to assist customers, support team members, and meet business needs across the store.
• Resolve customer questions and concerns with professionalism, exercising sound judgment and escalating issues when appropriate.
• Support the onboarding and training of new team members while reinforcing company policies, operational standards, and customer service expectations.
• Assist with merchandising, inventory management, replenishment, order fulfillment, point-of-sale transactions, and other operational activities to maintain a customer-ready store and achieve operational goals.
• Promote company standards by supporting operational excellence, safety, loss prevention, and a clean, organized shopping environment.
• Promote a clean, safe, and organized store environment by modeling operational excellence and supporting store standards.

Skills

Customer service

Coaching

Communication

Organization

Problem-solving

Education

High school diploma or GED

Job description

Barnes & Noble College is seeking a Part-Time Supervisor to help bring our campus store to life by leading daily operations and delivering an exceptional retail experience.

As a frontline leader, you will coach team members, assist with opening/closing duties, and ensure daily priorities and standards are met. This role offers flexible schedules year-round and the chance to gain valuable retail experience.