Part-Time Store Supervisor — Elevate Customer Service

Barnes & Noble College; Ann Arbor (MI); Hybrid; USD 17,000 - 21,000; Part time

Benefits offered by this job

Daily Pay

Employee Discount

Paid sick time

401k after 1000 hours

Commuter Benefits

Job summary

You will spend most of your time on the sales floor coaching staff, resolving customer issues, and guiding team members to deliver outstanding service. A flexible schedule including evenings, weekends, and holidays is required.

Qualifications

• 2+ years’ experience in a retail setting preferred.
• Candidates must be a minimum of 18 years of age to be considered for employment.
• High school diploma/GED preferred.
• Outstanding customer service skills to match customers to products that meet their needs.
• Basic reading, writing and accounting skills required.
• Excellent customer service and communication skills needed.
• Strong interpersonal, communication, and problem solving skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Spend the majority of your time on the selling floor coaching and modeling Wow customer service.
• Train and oversee the daily work activity of team members in one or more departments.
• Enforce loss prevention procedures and ensure the area is properly merchandised and operationally sound.
• Act as Manager-on-Duty in the absence of the manager or at satellite locations.
• Assist with assigning work and directing team members to manage multiple projects.

Skills

Outstanding customer service

Communication

Problem solving

Interpersonal skills

Flexible schedule

Education

High school diploma/GED

Job description

You will spend most of your time on the sales floor coaching staff, resolving customer issues, and guiding team members to deliver outstanding service. A flexible schedule including evenings, weekends, and holidays is required.