Part-Time Floor Leader & Sales Specialist

Build-A-Bear Workshop; Humble (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Build-A-Bear Workshop is seeking a Sales Lead who will also serve as Floor Leader on Duty, guiding a team of Bear Builders to meet store sales goals while modeling Experience First behaviors. When not leading, you will perform Bear Builder duties and deliver exceptional guest service in a dynamic retail environment.

The role requires a flexible retail schedule including days, evenings, weekends and holidays, with 15–25 hours per week.

Qualifications

• High school diploma or GED equivalent.
• Availability to work 15-25 hours per week

Responsibilities

• Be a role model to others in providing exceptional Guest service to ensure a memorable experience
• Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
• Model Experience First behaviors
• Provide feedback to the management team to make them aware of performance and compliance issues that the CWM and AWM are responsible for addressing
• Provide exceptional Guest service by Actively engage with Guests, using the Experience First Make Behaviors
• Create a warm and inclusive atmosphere for Guests, fostering positive interactions, and guaranteeing that each Guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all Guests
• Display strong team commitment, being dependable, engaged, and helpful

Job description

Build-A-Bear Workshop is seeking a Sales Lead who will also serve as Floor Leader on Duty, guiding a team of Bear Builders to meet store sales goals while modeling Experience First behaviors. When not leading, you will perform Bear Builder duties and deliver exceptional guest service in a dynamic retail environment.

The role requires a flexible retail schedule including days, evenings, weekends and holidays, with 15–25 hours per week.