Part-Time Floor Leader: Lead Sales & Store Experience

Internal Job Board; Madison (WI); On-site; USD 23,000 - 26,000; Part time

Job summary

Lush Cosmetics North America in Madison, WI is seeking a Part Time Floor Leader to support the Store Management Team. You will guide a team of sales associates on the shop floor, drive sales, open/close the store, and deliver an outstanding customer experience.

Your daily focus is coaching using StoreForce insights, leading product demonstrations, and promoting Lush values such as ethical buying, 100% Vegetarian cosmetics, and community engagement.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Experience with cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Ability to solve day-to-day customer service issues in a fast-paced environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Drive sales and deliver world-class customer experience on the shop floor using coaching and StoreForce insights.
• Lead and train Sales Ambassadors and peers on effective sales techniques and product knowledge.
• Educate customers on Lush brand values and ethical commitments in store and community events.
• Maintain store visuals, merchandising, and stock with a focus on operational excellence.

Skills

Customer service

Sales

Cash handling

Supervisory experience

Problem solving

DEIB awareness

Spanish language skills

French language skills

Job description

Lush Cosmetics North America in Madison, WI is seeking a Part Time Floor Leader to support the Store Management Team. You will guide a team of sales associates on the shop floor, drive sales, open/close the store, and deliver an outstanding customer experience.

Your daily focus is coaching using StoreForce insights, leading product demonstrations, and promoting Lush values such as ethical buying, 100% Vegetarian cosmetics, and community engagement.