Part-Time Floor Leader: Lead Sales & Service Team

Lush Fresh Handmade Cosmetics; Cincinnati (OH); On-site; USD 18,184 - 25,898; Full time

Job summary

Lush Cosmetics North America in Cincinnati, OH is seeking a Floor Leader to partner with the Store Management Team, drive sales, open/close the store, and analyze results. You will lead a team of Sales Ambassadors on the shop floor, delivering a world-class customer experience and promoting brand values.

Responsibilities include coaching, training, and ensuring operational excellence, including cash handling, visuals, and inventory practices. A passionate, energetic leader will thrive here.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Problem solving in day-to-day operations.
• Ability to work in a fast-paced team environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Drive sales by coaching the sales team and adjusting shop floor structure.
• Lead on delivering a world-class customer experience on the shop floor.
• Educate customers on brand values and promote store initiatives.
• Increase product knowledge and make informed recommendations.

Skills

Customer service

Sales experience

Leadership

Cash handling

Team supervision

Communication

Job description

Lush Cosmetics North America in Cincinnati, OH is seeking a Floor Leader to partner with the Store Management Team, drive sales, open/close the store, and analyze results. You will lead a team of Sales Ambassadors on the shop floor, delivering a world-class customer experience and promoting brand values.

Responsibilities include coaching, training, and ensuring operational excellence, including cash handling, visuals, and inventory practices. A passionate, energetic leader will thrive here.