Part-Time Floor Leader: Lead Sales & Customer Experience

Lush Handmade Cosmetics; California; On-site; USD 19,000 - 27,000; Part time

Job summary

Lush Handmade Cosmetics in California is seeking a Part Time Floor Leader to support the Store Management Team on the shop floor, drive sales, and analyze results to keep operations running smoothly while delivering an exceptional customer experience.

You will lead a team of sales associates, coach for performance, educate customers about our brand values, and ensure brand standards are upheld daily through training, merchandising, and attentive service.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Experience with cash handling and opening/closing procedures.
• Supervisory experience including coaching, feedback and training.
• Strong problem-solving skills for day-to-day customer service issues.
• Ability to thrive in a fast-paced team environment.

Responsibilities

• Drive sales and coaching using StoreForce dashboard to hit goals.
• Lead on customer experience with product demonstrations.
• Educate customers on Lush brand values, ethics, and packaging.
• Develop product knowledge to make informed recommendations.
• Train and coach Sales Ambassadors to improve performance.
• Support store operations and brand standards.

Skills

Customer service

Sales

Cash handling

Opening/closing procedures

Supervisory experience

Problem solving

Fast-paced environment

Job description

Lush Handmade Cosmetics in California is seeking a Part Time Floor Leader to support the Store Management Team on the shop floor, drive sales, and analyze results to keep operations running smoothly while delivering an exceptional customer experience.

You will lead a team of sales associates, coach for performance, educate customers about our brand values, and ensure brand standards are upheld daily through training, merchandising, and attentive service.