Part-Time Floor Leader: Drive Sales & Team Excellence

Lush Handmade Cosmetics; Santa Clara (CA); On-site; USD 26,000 - 37,000; Part time

Job summary

Lush Handmade Cosmetics in Santa Clara is seeking a Temporary Part Time Floor Leader at Westfield Valley Fair. You will lead a team of Sales Ambassadors on the shop floor, coach for better performance, and help drive sales while delivering a world-class customer experience.

Responsibilities include coaching using StoreForce data, product demonstrations, educating customers about Lush values, and ensuring operational excellence from opening to closing.

Qualifications

• Minimum 1 year of customer service and sales experience.
• Experience with cash handling and opening/closing procedures.
• Supervisory experience coaching, feedback, and training.
• Problem-solving in day-to-day customer service operations.
• Passion for skincare, natural beauty, and ethical business practices.
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays.

Responsibilities

• Drive sales and coach team using StoreForce dashboard.
• Deliver world-class customer experience on the shop floor.
• Educate customers on Lush brand values and ethical positions.
• Increase product knowledge and provide informed recommendations.
• Train ambassadors and peers to improve performance.
• Lead store opening/closing and cash handling.

Skills

Customer service

Sales

Cash handling

Opening/closing

Supervisory experience

Problem solving

Fast-paced environment

Skincare knowledge

Flexibility

Evenings/weekends

Job description

Lush Handmade Cosmetics in Santa Clara is seeking a Temporary Part Time Floor Leader at Westfield Valley Fair. You will lead a team of Sales Ambassadors on the shop floor, coach for better performance, and help drive sales while delivering a world-class customer experience.

Responsibilities include coaching using StoreForce data, product demonstrations, educating customers about Lush values, and ensuring operational excellence from opening to closing.