Part-Time Floor Leader: Drive Sales & Customer Experience

Lush Fresh Handmade Cosmetics; Huntsville (AL); On-site; USD 18,752 - 26,708; Full time

Job summary

Lush Fresh Handmade Cosmetics in Huntsville, AL is seeking a Floor Leader to support the Store Management Team on the shop floor and drive sales while delivering an exceptional customer experience. You will lead a team of sales associates, coach staff, and participate in opening/closing duties to ensure operational excellence.

You will foster product passion, educate customers on our cruelty-free, handmade cosmetics, and uphold our values on ethical sourcing and packaging.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Problem-solving issues related to customer service in day-to-day operations.
• A fast-paced team environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays.

Responsibilities

• Drive sales through coaching and adjustments to the shop floor to meet and exceed sales goals.
• Deliver world-class customer experience on the shop floor, including product demonstrations.
• Educate customers on Lush brand values and ethical buying, hosting store events and engagement.
• Increase product knowledge and consistently make informed product recommendations.
• Train and coach Sales Ambassadors on sales techniques and product knowledge.
• Support DEIB initiatives and foster a inclusive team environment.

Skills

Customer service

Sales

Supervisory experience

Problem-solving

Skincare knowledge

DEIB awareness

Flexible schedule

Job description

Lush Fresh Handmade Cosmetics in Huntsville, AL is seeking a Floor Leader to support the Store Management Team on the shop floor and drive sales while delivering an exceptional customer experience. You will lead a team of sales associates, coach staff, and participate in opening/closing duties to ensure operational excellence.

You will foster product passion, educate customers on our cruelty-free, handmade cosmetics, and uphold our values on ethical sourcing and packaging.