Part-Time Floor Leader: Drive Sales & Customer Experience

Lush Fresh Handmade Cosmetics

Kenwood (OH)

On-site

USD 22,041 - 24,796

Full time

14 days+
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Job summary

Lush Fresh Handmade Cosmetics in Kenwood Town Center is seeking a Floor Leader to support the Store Management Team across all areas of the business. You'll drive sales, open/close the store, analyze sales results, and lead training sessions to create an exceptional customer experience and a motivated staff.

On the shop floor, you’ll guide Sales Ambassadors, foster positive teamwork, and educate customers on our values—Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian,

Qualifications

  • Minimum 1 year of customer service and sales experience.
  • Experience coaching, giving feedback, and training staff.
  • Ability to handle cash and opening/closing procedures.
  • Strong problem-solving in day-to-day customer service operations.
  • Comfort in a fast-paced team environment.
  • Knowledge and passion for skincare, natural beauty, and ethical business.
  • Flexible schedule including evenings, weekends, and holidays.

Responsibilities

  • Drive sales and coach the sales team using StoreForce data; adjust shop floor as needed.
  • Lead world-class customer experiences, including product demonstrations on the floor.
  • Educate customers on Lush values and our brand positions in-store and in the community.
  • Increase product knowledge and make informed recommendations for customers.

Skills

Customer service
Sales
Cash handling
Supervisory experience
Problem-solving
Skincare knowledge
Flexible schedule

Job description

Lush Fresh Handmade Cosmetics in Kenwood Town Center is seeking a Floor Leader to support the Store Management Team across all areas of the business. You'll drive sales, open/close the store, analyze sales results, and lead training sessions to create an exceptional customer experience and a motivated staff.

On the shop floor, you’ll guide Sales Ambassadors, foster positive teamwork, and educate customers on our values—Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian,

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