Part-Time Floor Lead - Customer Experience & Sales

Abercrombie & Fitch Co.; Walnut Creek (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discount

Career advancement opportunities

Training and development

Job summary

Abercrombie & Fitch Co. in Walnut Creek, CA is seeking a Key Lead to ensure top-quality in-store experiences. You’ll coach Brand Reps and Stock Associates, drive on-floor performance, and maintain strong customer service while supporting daily sales goals.

The role involves opening/closing routines, POS operation, omni-channel fulfillment, and active display management. Expect 12–16 hours weekly with peak-time increments and weekend commitments.

Qualifications

• High school diploma or GED preferred
• 1 year of retail experience preferred
• Retail supervisory/management experience not required; leadership experience preferred
• Strong customer focus and interpersonal skills

Responsibilities

• Perform opening and closing routines.
• Operate register/POS systems.
• Fulfill OMNI channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture.
• Schedule will vary weekly with 12–16 hours per week and weekend/holiday availability.

Skills

Customer focus

Interpersonal skills

Communication

Fashion trends

Team leadership

Initiative

Adaptability

Multitasking

Detail-oriented

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. in Walnut Creek, CA is seeking a Key Lead to ensure top-quality in-store experiences. You’ll coach Brand Reps and Stock Associates, drive on-floor performance, and maintain strong customer service while supporting daily sales goals.

The role involves opening/closing routines, POS operation, omni-channel fulfillment, and active display management. Expect 12–16 hours weekly with peak-time increments and weekend commitments.