Part-Time Field Tech Support Specialist – On-Site Break-Fix

Gr8ttek, LLC; Madison (AL); Vor Ort; USD 28.000 - 41.000; Teilzeit

Benefits dieser Stelle

Pay per call: $40 per call and $5 per;

Dell/Lenovo certification training at

Zusammenfassung

Gr8ttek, LLC in Madison, AL is seeking a part-time Field Specialist to perform hardware break-fix and on-site support for client equipment. Reporting to the Territory Supervisor, you will handle service calls and ensure proper asset management.

This role requires 1-2 years of relevant experience, a valid driver's license, and a basic repair toolkit. Dell/Lenovo certification training is provided at no cost, supporting professional growth.

Qualifikationen

• Technical school certification or equivalent and 1–2 years of relevant experience.
• Ability to drive to client locations.
• Own a basic repair tool kit.
• Lift and/or move up to 50 lbs.

Aufgaben

• Providing customer break fix support for designated equipment
• Communicating clearly in written and verbal form
• Possess excellent customer service skills
• Accepting and delivery of all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

Jobbeschreibung

Gr8ttek, LLC in Madison, AL is seeking a part-time Field Specialist to perform hardware break-fix and on-site support for client equipment. Reporting to the Territory Supervisor, you will handle service calls and ensure proper asset management.

This role requires 1-2 years of relevant experience, a valid driver's license, and a basic repair toolkit. Dell/Lenovo certification training is provided at no cost, supporting professional growth.