Part-Time Field Specialist — Hardware Break-Fix & Support

Gr8ttek; Greenville (SC); In loco; USD 45.000 - 65.000; Part-time

Vantaggi offerti da questo lavoro

Dell certification training

Descrizione del lavoro

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team in Greenville, SC. The role focuses on hardware break-fix work across client products, requiring basic to moderately complex troubleshooting and adherence to guidelines.

The position reports to the Territory Supervisor and involves handling service calls, administrative tasks, and asset control. Candidates should be able to lift up to 50 lbs and have reliable transportation.

Competenze

• Typically requires technical school certification or equivalent and 1–2 years of relevant experience.
• Ability to drive yourself to client locations and lift/move equipment up to 50 lbs.
• Valid driver’s license and reliable transportation with insurance.

Mansioni

• Provide customer break-fix support for designated equipment.
• Communicate clearly in written and verbal form.
• Possess excellent customer service skills.
• Accept and deliver all service calls assigned.
• Complete all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• May provide functional guidance to colleagues.

Conoscenze

Customer service

Troubleshooting

Communication

Driving to client locations

Formazione

Technical school certification or equivalent

Strumenti

Repair toolkit

Descrizione del lavoro

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team in Greenville, SC. The role focuses on hardware break-fix work across client products, requiring basic to moderately complex troubleshooting and adherence to guidelines.

The position reports to the Territory Supervisor and involves handling service calls, administrative tasks, and asset control. Candidates should be able to lift up to 50 lbs and have reliable transportation.