Part-Time Field Hardware Technician Dell/Lenovo Certs

Gr8ttek; Fargo (ND); Vor Ort; USD 55.000 - 83.000; Teilzeit

Benefits dieser Stelle

Dell/Lenovo certification training

Zusammenfassung

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team in Fargo, ND. You will perform hardware-focused, break-fix services on client products and handle service calls with attention to troubleshooting and adherence to company guidelines.

The role requires the ability to troubleshoot, operate under set guidelines, and potentially mentor colleagues while providing reliable customer service and timely administrative completion.

Qualifikationen

• Technical school certification or equivalent and 1–2 years of relevant experience.
• Ability to drive to client locations.
• Must own a basic repair tool kit.
• Lift and carry up to 50 lbs; valid driver’s license.

Aufgaben

• Providing customer break fix support for designated equipment.
• Communicating clearly in written and verbal form.
• Possess excellent customer service skills.
• Accepting and delivery of all service calls assigned.
• Completing all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• Other duties may be assigned to meet business needs.
• May provide functional guidance to colleagues.

Kenntnisse

Customer service

Communication

Break-fix support

Service calls

Ausbildung

Technical school certification or equivalent

Tools

Repair toolkit

Jobbeschreibung

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team in Fargo, ND. You will perform hardware-focused, break-fix services on client products and handle service calls with attention to troubleshooting and adherence to company guidelines.

The role requires the ability to troubleshoot, operate under set guidelines, and potentially mentor colleagues while providing reliable customer service and timely administrative completion.