Hardware Field Tech – Dell/Lenovo Certified

Gr8ttek; Buffalo (NY); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Dell/Lenovo certification training

Zusammenfassung

Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team in Buffalo, NY. You will perform hardware-focused, break-fix services on client products and require the ability to troubleshoot and make decisions per guidelines.

The role requires a technical school certification or equivalent and 1–2 years of relevant experience, plus a valid driver’s license and the ability to lift up to 50 lbs. Dell/Lenovo certification training is provided.

Qualifikationen

• Technical school certification or equivalent and 1–2 years of relevant experience.
• Valid driver's license and reliable transportation.
• Must own a basic repair tool kit.
• Ability to lift and move up to 50 lbs.

Aufgaben

• Providing customer break fix support for designated equipment
• Communicating clearly in written and verbal form
• Possess excellent customer service skills
• Accepting and delivery of all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

Kenntnisse

Communication skills

Written and verbal communication

Customer service

Troubleshooting

Team collaboration

Driver's license

Physical ability lift 50 lbs

Ausbildung

Technical school certification

Jobbeschreibung

Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team in Buffalo, NY. You will perform hardware-focused, break-fix services on client products and require the ability to troubleshoot and make decisions per guidelines.

The role requires a technical school certification or equivalent and 1–2 years of relevant experience, plus a valid driver’s license and the ability to lift up to 50 lbs. Dell/Lenovo certification training is provided.