Part-Time Field Hardware Support Tech | Travel & Training

Gr8ttek, LLC; Casper (WY); On-site; USD 27,552 - 34,440; Part time

Benefits offered by this job

Dell/Lenovo certification training

Job summary

Gr8ttek, LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team. The role involves hardware break-fix services on client products, with travel to client locations and reporting to the Territory Supervisor. Strong troubleshooting and customer service skills are required.

Candidates must have technical school certification and 1-2 years of relevant experience. Dell/Lenovo certification training is provided at no cost, enhancing professional growth within a

Qualifications

• Technical school certification or equivalent required.
• 1-2 years of relevant field experience preferred.
• Able to lift and move equipment up to 50 lbs.

Responsibilities

• Providing customer break fix support for designated equipment.
• Communicating clearly in written and verbal form.
• Possess excellent customer service skills.
• Accepting and delivering all service calls assigned.
• Completing all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• May provide functional guidance to colleagues.

Skills

Troubleshooting

Customer service

Communication

Field service

Education

Technical school certification

Job description

Gr8ttek, LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team. The role involves hardware break-fix services on client products, with travel to client locations and reporting to the Territory Supervisor. Strong troubleshooting and customer service skills are required.

Candidates must have technical school certification and 1-2 years of relevant experience. Dell/Lenovo certification training is provided at no cost, enhancing professional growth within a